Zainab Chottani Tahra Embroidered Lawn 24 (6B)

Returns & Exchange Policy

At POSHAKH, we offer a **7-day return and exchange policy** for your convenience. You may return or exchange most new, unworn, and unwashed items within **7 days of delivery** if you receive an incorrect, defective, or damaged product. An **unboxing video** is required as proof to process any return or exchange request.

Returns are eligible only if the item is incorrect or defective. If your return is approved, a **refund will be processed within 7-15 business days** (shipping charges will be deducted).

For exchanges, you can request a replacement for size issues, wrong items, or damaged products. Customers are responsible for return shipping costs unless the issue is due to our error.

To initiate a return or exchange, please contact our support team via **WhatsApp at +92 326 7861911** or email us at **poshakhclothing@gmail.com**. Our team will guide you through the process.

Shipping Policy

We offer **free shipping on all orders** within Pakistan. All **Cash on Delivery (COD) orders require verification** via call or message before shipping.

For **online paid orders**, we dispatch within **24 hours** (excluding Sundays & public holidays). Delivery times vary:

• COD Orders: **3-5 business days**
• Online Paid Orders: **2-4 business days**

We use trusted courier partners, including **Leopards, TCS, TRAX, POSTEX, and BLUEEX**, to ensure safe and timely deliveries.

For any shipping-related queries, feel free to reach out to our customer support team.